I received a email from a EA Help adviser regarding one of my cases. How would I reach out to them. This is the email I received below

Thank you for contacting EA help.

My name is <Name> and I would assist you with your concern today.

In order to provide better support regarding your issue, I would request you to share your issue little more so that we can understand it better and help you to get it fixed.

You can revert back on the same e-mail and we will be happy to help you.

If you have any other questions in the future, let us know. You can also get help by reading our articles on help.ea.com, browsing our forums at answers.ea.com, and following us on Twitter. Have a great day!

Thanks for contacting EA help!