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Disconnected from a game in fut champs And gave me the loss now I cant get gold

Was playing fut champions and won the game then after I got kicked out of the game and it gave me the loss and now I have finished all the 30 games and I’m one win off gold 3 and that loss has made so I’m not able to get gold 3 and I should get gold 3 since I won the game but your servers disconnected me after I won the game and gave me the loss

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EA_Aljo replied to Disconnected from a game in fut champs And gave me the loss now I cant get gold

Hi there, @benyears.

We're not able to modify records. I'm very sorry. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!

6:00 pm, May 4, 2020 Technical Issues

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