Freeze on “Connecting to eas server” tl
Since yesterday I can’t Play fifa because my game freezes on the screen that says “connecting to EA servers...” after a notification appears .
I’ve tried every solution like restarting the game, the console and even the internet, but nothing works, my id is : guigas200213 . Pls help me I can t do nothing in the game because of this
Posted in Technical Issues
author_link
https://answers.ea.com//t5/user/viewprofilepage/user-id/28860730
source_url
https://answers.ea.com//t5/Technical-Issues/Freeze-on-Connecting-to-eas-server-tl/td-p/8531193
jimtass20033333 replied to Freeze on “Connecting to eas server” tl
@guisantos200213 I have the same problem. I tried to delete fifa and install it again but nothing changed.
2:00 pm, December 12, 2019 Technical Issues
guisantos200213 replied to Freeze on “Connecting to eas server” tl
@EA_Darko I’ve the latest game update and the lateste software update, and doesn’t work at all.
I’ve also eliminated and reinstalled the game and the bug didn’t desappear, I still can’t Play the game
2:00 pm, December 12, 2019 Technical Issues
EA_Darko replied to Freeze on “Connecting to eas server” tl
Hey @guisantos200213 can you take a couple of minutes to try the following steps:
Restart your console:
- Turn off your console and then turn it back on.
Make sure your game software is up to date:
- Go to the PlayStation home screen.
- Highlight the game you're playing and press the Options button on your controller.
- Select "Check For Update" and install any updates that are available.
Make sure your PS4's system software has the most recent update:
- Select Settings at the top of the PlayStation home screen.
- Choose "System Software Update" and allow any system updates to install.
- Reboot your PlayStation 4.
Clear your PS4's cache:
The PlayStation 4 doesn't actually have a cache to clear. That said: It never hurts to power down/power up your console if you're encountering performance issues in the console.
- Press and hold the PlayStation button on your controller.
- Select "Turn Off PS4".
- Let the PlayStation 4 to fully power down and wait for 10 to 20 seconds.
- Restart the PlayStation 4.
Let me know how you get on.
Darko
1:30 pm, December 12, 2019 Technical Issues
