Disconnected FUT Champ
I was disconnected from 2 matches in the weekend league today. It wouldnt be too bad if not for the fact that I was winning both of these games. But I was given a loss for both of them.
After each disconnection there was a message that usually pops up when the opponent forfeits .
If it wasnt for these 2 disconnections I would have been a rank higher. Can EA not compensate players for this? Its absolutely disgraceful.
Solved! Go to Solution.
Posted in Technical Issues
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https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/8978806
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https://answers.ea.com//t5/Technical-Issues/Disconnected-FUT-Champ/td-p/9049867
MadRedPirahna replied to Disconnected FUT Champ
Hey @sushilbha9874y5
Are you on a wired or wireless connection? Also, What platform are you playing on?
You could try opening the ports for FIFA. They are listed here: https://help.ea.com/en/help/faq/opening-tcp-or-udp-ports-for-connection-issues/. You can get some help with this at www.portforward.com.
And please do not open so many cases, because duplicates will be closed. Thanks.
7:00 pm, June 20, 2020 Technical Issues
EA_Aljo replied to Disconnected FUT Champ
Hi there, @mehaau.
We're not able to modify records. The best I can do is troubleshoot your connection. If you're frequently disconnecting, I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
6:30 pm, May 4, 2020 Technical Issues
CharlotteFats replied to Disconnected FUT Champ
If this is a connection issue, why is it not showing up in other games or other applications in my home?
The other thing about the FUT Champ disconnects is that unless it is a rage quit that happens after a stoppage in play or a pause, every disconnect while the game is live has happened to me while winning or having just scored a tying goal. That's the part that doesn't make sense. Mine have happened in matches that weren't even laggy.
This weekend was particularly poor. 5 matches were impacted. 4 Wins, 1 that was tied in extra time. That's a massive difference in rewards. This time of season, it is tough to keep the base's attention because everything is winding down. Having connection issues is just going to accelerate the migration until when FIFA 21 comes out
4:30 am, June 2, 2020 Technical Issues
Armrz1522 replied to Disconnected FUT Champ
I have proof of winning my fut champions game and being disconnected as well as counting my game as a loss. What can you do to help me because its not the first time it has happened I filed for help in which no-one helped me as well @EA_Aljo
4:30 am, June 2, 2020 Technical Issues
