Disconnected during a game - lost rewards

Hi, 

 

I got disconnected during a FUT squad battle game, while I'm winning the game and the result: 3:0 to the other side - really?

 

You have serious connection issues for days (and you know that), and you throw it on your users? You should know where is the connection issue (client or on you side) and based on that to reword the user. Intead of that, you give your user a bad experiece with one more lose record.

 

I hope that your product manager was not the one that define this behavior, sounds like a great way to make your users angry twice - stopping the game, and losing XP + coins.

 

BTW, forgot to mention, I've monitor on my local network because of my day job, and I haven't found any issues there. 

 

Username: LironEL92

Occurs on 18 April, 2020 1:50AM~ (UTC+3)

 

Posted in Technical Issues

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