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Account Management

There is something wrong with my game. When i start the game, EA ask me to verification my account but the email it's not mine (like the picture i included below)

I already use the mobile app authenticator to get the code but nothing happen, i still can't play my FIFA 20. Please i need an answer about this problem

Thanks

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Posted in Technical Issues

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https://answers.ea.com//t5/user/viewprofilepage/user-id/29836932

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https://answers.ea.com//t5/Technical-Issues/Account-Management/td-p/8639007

lKr1z

jares16 replied to Account Management

@Frossless Did you solve the problem?

4:00 am, January 14, 2020 Technical Issues

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W7TsN

ctpark8188 replied to Account Management

Welcome to the club - and to hell

12:00 am, February 5, 2020 Technical Issues

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TmjVG

Frossless replied to Account Management

I have the same problem

2:30 pm, January 13, 2020 Technical Issues

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xafms

EA_Barry replied to Account Management

@jares16 @Frossless

CAN'T LOG IN TO YOUR EMAIL ADDRESS?

If you no longer have access to your email address, we can try to recover your account.

Fill out our webform, and we’ll get back to you as soon as we can with more information.

Don’t remember which email address is on your account?

See if we can help you find it.

https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account

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2:00 pm, January 14, 2020 Technical Issues

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