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SBC submitted in error

 I have come home from work to find that my son has submitted 18 fut swap items into a mid icon SBC without my knowledge! Is there anyway these can be refunded? I have already spoken to customer support and they advised they don't have the tools to help otherwise they would have and they sent me in this direction any assistance appreciated please and tia. @EA_Cade

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EA_Cade replied to SBC submitted in error

Hi @Billy9481,

Sorry to be the bearer of bad news. Due to the fact that there are multiple messages in game on being sure and aware that you'll lose the content in the SBC submission we no longer offer support for accidental SBC submissions.

-EA_Cade

4:30 pm, February 4, 2020 Technical Issues

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Billy9481 replied to SBC submitted in error

Thanks for the reply @EA_Cade , that's absolutley great news! I'm glad I spent hours grinding 19 swap cards, for 18 of them to get used without my knowing and in return a card worth 6 swap items..I was after the hernandez, hence why I got 19 of them. There is no way this can be swapped at all? Even though I never submitted it, and was not present when it was submitted ? The customer services should be aware of this and passing this informtion on instead of directing us over here wasting your time.

 

Kind regards

5:00 pm, February 4, 2020 Technical Issues

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