Account invalid on fifa20
Hi,
My ea account on fifa keeps saying invalid when login onto servers but I connect via the website.
This doesn't allow me to use the online features at the minute.
Could you please let me know on how this can be sorted.
Posted in Technical Issues
author_name
EA_Aljo
author_link
https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/31998548
source_url
https://answers.ea.com//t5/Technical-Issues/Account-invalid-on-fifa20/td-p/9160462
EA_Aljo replied to Account invalid on fifa20
Hi there, @mays1993.
Are you absolutely sure you're using the right email address of your EA account? That's one of the main reasons this happens. It could be a different email than the one your PSN ID/Xbox gamertag is on. Something else you can do is change the password on your account at www.origin.com. Another reason this happens is if you've tried to log in too many times. That will lock you out for about 90 minutes. If none of this takes care of it for you, try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. You can also go to facebook.com/eahelphub to get in touch with support. They'll look into this for you. Thanks!
6:00 pm, June 2, 2020 Technical Issues
