THE AMAZING DISAPPEARING XP....
I've just lost another 1000 XP, I wasn't even collecting anything this time, I just had to exit for a min and then when I went back in to FUT they had gone. I've only been playing since friday and I must have lost 6-7000 XP but all the objectives are still complete so I can't get that XP back I mean come on WTF.
EA THIS IS BEYOND A JOKE NOW SORT YOUR GAME OUT.!!!!!
September 29, 2019 12:45PM Posted in
steverich1988 replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:15AM
@EA_Andy
Ps4
Steverich1988
9pm
Silver week 1 challenges cross and head
Went up to level 12 then crashed and reopened console and dropped back to level 11 and unlocks have rocked
Also the challenge is still completed
9:30 pm, November 7, 2019 Ultimate Team General Discussion
speeches123 replied to THE AMAZING DISAPPEARING XP.... on October 1, 2019 1:50AM
@EA_Andy
PS4
speeches123
I lost 4 levels worth of xp just now by trying to submit the Rodri SBC. I was too afraid claim all my objective rewards but all in vein it seems
9:30 pm, November 7, 2019 Ultimate Team General Discussion
parkercharlton replied to THE AMAZING DISAPPEARING XP.... on October 1, 2019 7:03PM
parkercharlton wrote: »Happened on Sunday 29th around 9.15pm GMT to me.
I'm on PS4 as Parkercharlton, it was when trying to claim the Green Cobra badge at level 6, I was just below level 7. I got logged out and then bounced down to just below level 6. Don't know which objectives specifically I would have lost out on but I was as I was basically gearing my play in SBCs to trying to finish the objectives.
just happened to me again and i lost another thousand xp. 19.37 GMT.
9:30 pm, November 7, 2019 Ultimate Team General Discussion
parkercharlton replied to THE AMAZING DISAPPEARING XP.... on October 1, 2019 12:55PM
Happened on Sunday 29th around 9.15pm GMT to me.
I'm on PS4 as Parkercharlton, it was when trying to claim the Green Cobra badge at level 6, I was just below level 7. I got logged out and then bounced down to just below level 6. Don't know which objectives specifically I would have lost out on but I was as I was basically gearing my play in SBCs to trying to finish the objectives.
9:30 pm, November 7, 2019 Ultimate Team General Discussion
jmoneyhu replied to THE AMAZING DISAPPEARING XP.... on October 1, 2019 1:19AM
@EA_Andy
1. PS4
2. Jmoneyhu
3. Around 10:30 PM PST on 9/29/19
4. The objective that I earned (and shows completed) is under "Week 1 - Silver" and the objective is "Score in Five" for 1080 XP. I received the XP, but when I went to collect my level 9 reward, my FUT crashed and when i logged back in I was back at level 8 and missing the 1080 XP from this objective, but the objective still shows completed.
Please assist. Thanks!
9:30 pm, November 7, 2019 Ultimate Team General Discussion
XxNevermindxX replied to THE AMAZING DISAPPEARING XP.... on October 1, 2019 2:41PM
We've seen the reports on this and are looking into it.
In order to investigate further it would be helpful to get some more info:
- platform
- Gamertag / PSN ID / Origin ID
- Timestamp of when the XP wasn't added (Time, date and your timezone - needs to be accurate and up to date)
- Which objective did you not receive xp from
Xbox
XxNeverm1ndxX
Around 10:35 AM EST October 1, 2019
I did the mystery ball finesse for the Week 1- Silver objectives as well as received the xp for finishing up the challenges for Week 1-Silver. I had recently leveled up to level 12 then UT crashed when I went to claim the reward. Now I am back at level 11
9:30 pm, November 7, 2019 Ultimate Team General Discussion
WarrenBarton replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 4:50PM
Gamertags shown on a public forum is asking for trouble. Pm Andy that shiz or expect crazy spam from whooty bots and kids on the scam
9:30 pm, November 7, 2019 Ultimate Team General Discussion
WarrenBarton replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 3:43PM
Happened to me after trying to collect the 8 bit stupid pointless circle thingy (possibly level 13 🤷♂️)
11:00 pm, November 7, 2019 Ultimate Team General Discussion
WarrenBarton replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 3:43PM
Happened to me after trying to collect the 8 bit stupid pointless circle thingy (possibly level 13 🤷♂️)
9:30 pm, November 7, 2019 Ultimate Team General Discussion
TheSBCKing replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:04AM
im glad i found threads on this. Something similar happened to me yesterday. I levelled up on the season pass but as i went to claim the reward, it errored and kicked me out of UT. I Went back in to claim the reward and it was showing as I hadn't reached the level yet as if the XP for a challenge had been lost. I don't even know what objective i did as i had a lot to do and was levellling up quite quick.
9:30 pm, November 7, 2019 Ultimate Team General Discussion
PaulDr replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 5:47PM
A good workaround is to not try claiming the reward on console - use the app instead. It's s pain having to log out and in again but it's better than loosing thousands of xp. I lost less than some (around 1k I think) when I tried to claim the level ten reward.
EDIT - just seen the above, so it's not fail proof after all
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Nelmser replied to THE AMAZING DISAPPEARING XP.... on September 29, 2019 12:51PM
I commented on one thread. Lost over but it seems to have resolved itself.
I booted on my Xbox yesterday about a day after it happened, and the Objective ‘re-completed’, I claimed the item and the points were added back.
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Markman007 replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 4:21PM
We've seen the reports on this and are looking into it.
In order to investigate further it would be helpful to get some more info:
- platform
- Gamertag / PSN ID / Origin ID
- Timestamp of when the XP wasn't added (Time, date and your timezone - needs to be accurate and up to date)
- Which objective did you not receive xp from
This also happened to me at least twice, but only the second time did I realize what had been happening. I believe both occurred during the time frame below:
- Origin
- Marco_Carlo80
- 27-28 Sep between 11pm-12:30am CDT
- Did not receive XP from Week 1 Gold Physical Play objective and was bounced back to level 12 from 13 before I could choose a reward. May also have lost XP from other objectives too during the same play session.
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Marcel2611 replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 9:09PM
We've seen the reports on this and are looking into it.
In order to investigate further it would be helpful to get some more info:
- platform
- Gamertag / PSN ID / Origin ID
- Timestamp of when the XP wasn't added (Time, date and your timezone - needs to be accurate and up to date)
- Which objective did you not receive xp from
1. Pc
2. Origin ID: Marcel261102
3. it was a bit after 9pm i belieave. CEST UTC/GMT +2
4. It was 500xp under squad Battles l and it was for 40 goals scored
9:30 pm, November 7, 2019 Ultimate Team General Discussion
KRANG00 replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 1:38PM
It's happened to me 3 times when i go to collect a reward! Throws me out of the game and when i go back in the objective is complete but i cannot collect the reward i have just unlocked and have lost the xp 
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Invincibility replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 5:27PM
For all the people that have problems with this, i found that the bug doesnt happen on the web app and companion app
so if im on console i basically never touch the season tab. After a gaming session i quickly go onto the web app and collect all my xp and rewards on there.
Its far from ideal and still annoying but atleast it seems to prevent you from losing XP
I also did this.. but I lost XP when I backed out of FUT to the webapp.. So even this doesn't work
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Invincibility replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 1:36PM
I also notice the XP progression bar at times is completely vanished from the menu's.. Backing in and out of FUT only to find out I lost XP again.. Any news when we get our XP back
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Invincibility replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 12:05PM
PS4
xV3NUMSx
Several times reaching level 12 13 14 15 and also random XP lost happend.. No time stamps
Multiple objectives around a total of 5000 - 6000XP
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Invincibility replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:28AM
We've seen the reports on this and are looking into it.
In order to investigate further it would be helpful to get some more info:
- platform
- Gamertag / PSN ID / Origin ID
- Timestamp of when the XP wasn't added (Time, date and your timezone - needs to be accurate and up to date)
- Which objective did you not receive xp from
It happend several times for me at reaching level 13 and 14.. No idea about the timestamp anymore.. All I know is I lost around 5000 XP so far.. Do I need to list my details on the forum?
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Invincibility replied to THE AMAZING DISAPPEARING XP.... on September 29, 2019 2:41PM
I commented on one thread. Lost over but it seems to have resolved itself.
I booted on my Xbox yesterday about a day after it happened, and the Objective ‘re-completed’, I claimed the item and the points were added back.
Already lost 5000XP hope they give them back to me this week for the packs on PS4
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Invincibility replied to THE AMAZING DISAPPEARING XP.... on October 2, 2019 5:39PM
Anyone knows if the update fix this bug.. And still didn't received my lost XP!
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Invincibility replied to THE AMAZING DISAPPEARING XP.... on October 1, 2019 12:11PM
When does EA come with a statement on this.. I should have reached the packs by now.. This is not rewarding at all
9:30 pm, November 7, 2019 Ultimate Team General Discussion
ILevis replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 5:00PM
For all the people that have problems with this, i found that the bug doesnt happen on the web app and companion app
so if im on console i basically never touch the season tab. After a gaming session i quickly go onto the web app and collect all my xp and rewards on there.
Its far from ideal and still annoying but atleast it seems to prevent you from losing XP
9:30 pm, November 7, 2019 Ultimate Team General Discussion
HazellNut replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 11:33AM
@EA_Andy
It happened to me today. I was claiming the level 11 Badge and then was logged out. When I logged back in I was down about 2000/3000 Xp
Xbox
Pizzathehut1977
30/09/19 AEST around 4pm
Objectives completed: multiple. But definitely the week1 silver header and cross objective.
Hope this gets fixed.... I was just getting the hang of scoring headers!!
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Grantee replied to THE AMAZING DISAPPEARING XP.... on October 1, 2019 12:57PM
Its EA.
Is anyone surprised?
9:30 pm, November 7, 2019 Ultimate Team General Discussion
EA_Andy replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 10:00AM
We've seen the reports on this and are looking into it.
In order to investigate further it would be helpful to get some more info:
- platform
- Gamertag / PSN ID / Origin ID
- Timestamp of when the XP wasn't added (Time, date and your timezone - needs to be accurate and up to date)
- Which objective did you not receive xp from
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Davisto replied to THE AMAZING DISAPPEARING XP.... on September 29, 2019 3:42PM
Yeah thought it was me tbh i try and pick my reward and it boots me out the apparently need 2 k 
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Chriswhiteisright replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 12:42PM
We've seen the reports on this and are looking into it.
In order to investigate further it would be helpful to get some more info:
- platform
- Gamertag / PSN ID / Origin ID
- Timestamp of when the XP wasn't added (Time, date and your timezone - needs to be accurate and up to date)
- Which objective did you not receive xp from
@EA_Andy
The problem is not that we don't receive the XP it's generally when we try and claim the award, an error is caused stating that FUT needs to close then when you log back in the XP has been lost but the objectives stay completed.
I have also lost XP by just signing out of FUT for a moment then when I have re logged in I have lost XP.
PS4
Baldbag
GMT
Its happened at levels 3,4,9 and 10 not sure about the exact time stamp but the last time it happened was around the time I created this original post.
Not sure on exact objectives but I've only been playing since 9am Friday morning.
Lost around 6-7000 since Friday
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Chriswhiteisright replied to THE AMAZING DISAPPEARING XP.... on September 29, 2019 5:27PM
Still no mention of all this from EA....??????
@EA_Andy do you know what's going on with this??????
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Alyjohnson replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 4:47PM
-Ps4
-alyjohnson
-29.09.2019 - around 22:00 GMT i guess
-several objektives
I had this issue 2 times, at leveling from 5 to 6 and yesterday 8 to 9. While I was getting my new level reward I got booted and when I returned I lost around 900 xp.
I stopped playing cause I don’t want to have this thing again. Please fix this and give us back our xp’s.
9:30 pm, November 7, 2019 Ultimate Team General Discussion
Alyjohnson replied to THE AMAZING DISAPPEARING XP.... on September 30, 2019 4:43PM
We've seen the reports on this and are looking into it.
In order to investigate further it would be helpful to get some more info:
- platform
- Gamertag / PSN ID / Origin ID
- Timestamp of when the XP wasn't added (Time, date and your timezone - needs to be accurate and up to date)
- Which objective did you not receive xp from
9:30 pm, November 7, 2019 Ultimate Team General Discussion
