Online conection error

Hi, i have an error when i try to sign in the online mode, after i open the game it's showing me that it's connecting to the ea server, but after 5 second s an notification apeares witch says the registration of the game was paused becouse you accessed block scene.  And afrer this i cannot push X to close online connection i have tu shut down the game from console. I have console playstation 4 plus somebody can help me with this problem ?

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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