EA Account
I have a problem with the account I cannot log on to the Internet without logging into my old account (I forgot it and don't know the password) can I separate my old account from my Playstation account and link a new ea account to it?
Solved! Go to Solution.
Posted in Technical Issues
author_link
https://answers.ea.com//t5/user/viewprofilepage/user-id/29084099
source_url
https://answers.ea.com//t5/Technical-Issues/EA-Account/td-p/8467606
EA_Cade replied to EA Account
Hi @xUFz,
To recover this account I'd like to ask you to do the following for me:
1. Go to http://help.ea.com/account-recovery/web-form
2. Fill in the requested information in the text fields.
3. Make sure the email you provide is one you have access to, we will be communicating with you here.
4. Click the Email Us option after you've filled out the form and an advisor will reach out to you with the next steps.
6:30 pm, June 3, 2020 Technical Issues