Still not unbanned on FIFA
Hi,
Last Saturday, I got message that I got banned from FIFA for a week for "cheating in online matches". Of course, I didnt cheat in those matches, I dont even know how to do this, but thats not the case.
As I am writing this, it has been 7 days and almost a half since I got that email, and I still haven't got unbanned. Do I have to wait another full day or what?
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EA_Lanna replied to Still not unbanned on FIFA
Hi @BeWilderBeasts,
Have you sent in an appeal? If you feel you've been mistakenly banned, please to get in touch with our Terms of Service team asap so they can investigate this for you.
Follow the steps in this EA Help article: https://help.ea.com/en-in/help/account/information-about-banned-or-suspended-accounts/.
Once you're happy you've included all the relevant details, submit the webform and the Terms of Service team will get back to you as soon as they can.
- EA_Lanna
5:00 pm, March 15, 2020 Technical Issues
BeWilderBeasts replied to Still not unbanned on FIFA
Hi, thanks for reply.
Yes, I sent an email to the TOS Team and they stated that ban was given to me correctly. I understood that and I just waited whole week (7 days stated in email shown as attachment) AND I STILL CANNOT PLAY THE GAME. Should I send another email to TOS Team or maybe my ban suddenly became lifelong?
5:30 pm, March 15, 2020 Technical Issues
