Wrongly banned from transfer market

I was Wrongly banned on my account from the transfer market someone hacked my account and tired to ban my transfer market by buying there players to make it look like I was buying and selling coins. I cant access my transfer market now which isnt fair as it wasnt my fault ive opened a case and its in progress, do you think ill get the transfer market back since this was out of my control ? ive changed my back up codes and passwords and deleted there access. Ive sent images across as well of my backup code been requested several times when I wasnt on. Where do I stand with this with it not been my fault and i my self havent broke the rules. 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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