Can't contact ea support
Hi, last days my fifa 20 account got hacked, i spoke with an advisor in the first day when that happened, and suddenly the chat stopped, i couldn't write or do anything except closing the chat, i did that and tryed to resume the chat, or create a new case, but the problem is that i can t contact trough live chat now, i don't have that option, and can't get a call neither. I've tryed changing the subject or with different browser, nothing, just can't get in touch with no one, i don't have that button "request live chat". I will attach a screenshot. What should i do?
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Posted in Technical Issues
author_link
https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/30462043
source_url
https://answers.ea.com//t5/Technical-Issues/Can-t-contact-ea-support/td-p/8842129
decg04 replied to Can't contact ea support
hi, I was in a game with a Good draft. Suddenly the game crashed and I lost my match early. The lost draft token says I'm not eligible for having a token. I feel frustrated, after giving 15k coins to play it. and additionally, when I try to request a live chat it doesn't work, could you please help me?
10:30 pm, April 13, 2020 Technical Issues
EA_Cade replied to Can't contact ea support
Hi @cewee19,
I would recommend reaching out via Twitter at @EAHelp with your case number so they can check the status of this for you.
4:00 pm, March 17, 2020 Technical Issues
DECG_04 replied to Can't contact ea support
hi, I was in a game with a Good draft. Suddenly the game crashed and I lost my match early. The lost draft token says I'm not eligible for having a token. I feel frustrated, after giving 15k coins to play it. and additionally, when I try to request a live chat it doesn't work, could you please help me?
3:30 pm, July 3, 2020 Technical Issues