Disable account and no answer from EA help team

Hi colleagues,

 

I was happened approx. 11.04.2020 0:15 CET.

My account was disabled and I didn't receive any mail - NOTHING!
But the situation of this was very funny - switch off console -> go sleep -> in the morning receive this message on console.

 

Start few tickets for that and already 5 days didn't receive any kind of reply.

On ticket they close like duplicate without any explanation inside.

 

And another ticket every day UPDATED by I think Service stuff.

But again - NO ANY Feedback to me WHY THEY DISABLE MY ACCOUNT.

In attachment you can see also have they update it.

 

So maybe because of this problem with servers during this days EA was hacked and they can't do anything with my data.

 

Somebody have this issue also?
Please feedback.

Posted in Technical Issues

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Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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