EA_Barry replied to 0x803f80
@Raul98x
You see the following error code and message when you try to launch an Xbox One game or game add-on:
- Something went wrong
- 0x803f8007
This may mean you no longer own the content or no longer have permission to access the content. For example, you can’t access a game because you received a refund for it, or your game pre-order was canceled.
-
Sign in to
your account. Scroll down until you see the game or game add-on you purchased.
Note You may need to change the date range of your order history to see the transaction.
- If the order status is Canceled or Refunded, you no longer own the game or game add-on, and you won’t be able to start or play it. You can re-purchase the content if you still want to own it.
- If you don’t see the game or game add-on in your order history, search for it in Microsoft Store. If you see an option to Buy a Copy on the product description page, this means you no longer have access to the content, and you’ll need to purchase it again if you want to use it.
https://beta.support.xbox.com/help/errors/error-code-0x803f8007
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3:30 pm, February 19, 2020 Technical Issues
