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Cannot access to my email account

I cannot access to my old email account for confirmation. When I go to EA access and the only available option is to leave a US phone number.

Anyone can provide me the contact details of ea support available for HK user?

Thanks.

Samuel

Posted in Technical Issues

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https://answers.ea.com//t5/user/viewprofilepage/user-id/28237967

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https://answers.ea.com//t5/Technical-Issues/Cannot-access-to-my-email-account/td-p/8238990

jyNug

tomymesa8 replied to Cannot access to my email account

Hi EA

I have a problem and is that I have an account of 2016 in EA and it is [edit: email address removed] and I try to get in and don’t let me and when I put change the password it tells me to check in mail but I can not access because I don’t know the password so can you change me that data of [edit: email address removed] to this one that is [edit: email address removed] so I can play fifa 20 with my real one account please.

12:30 pm, January 18, 2020 Technical Issues

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BLQmY

hofjinco replied to Cannot access to my email account

Good afternoon fellow gamers,

i had an issue regarding the origin account associated with my xbox one account on fifa 20. i made the origin account a long time ago and i havent played fifa in a long time. i no longer have access to the email on the origin account linked to my fifa 20 xbox account... is there any way i can sign out of the origin account on my xbox or recover my password?

12:30 pm, January 18, 2020 Technical Issues

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eoUR6

Haiderjoe007 replied to Cannot access to my email account

Literally have the same problem and ea don’t understand that my email has been deleted and keep saying the issue is resolved yet it isn’t, this is the 5th time I’ve made a case about it...!!!

12:30 pm, January 18, 2020 Technical Issues

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JdvNI

EA_Darko replied to Cannot access to my email account

Hey @cksamuel if you are unable to access the account then I would suggest taking a couple of minutes to read this help article and then fill in the account recovery form: https://help.ea.com/en/help/account/im-locked-out-of-my-ea-account/

Darko

12:30 pm, January 18, 2020 Technical Issues

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