Please help

Hi ea, i contacted a ea advisor 2 weeks ago and only just got a email that the ban staying. They pr much said that i was involved in "coin distribution" however this was not the case, as you you may know there are bronze players that sell for alot. I listed some extinct bronze for 10k (only ones on the market at the time) someone bought them, i was then banned permanently please can you raise the ban Ive spent so much on this game £2000 this month. Thank you 

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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