Still haven't been unsusspennded

hi ! They said in chat that after a week of suspension you will be able to play  even without giving any info why i was susspended for . I am 100% sure I have not done anything ilegal . After a week of waiting I got this tag email:

Thanks for waiting while we investigate your query about FIFA 20.

After we review your case, we will update you as soon as possible.

 

How long usually takes to fix this or are they gonna fix it at all ? I am missing the most important phase of fifa 20 .I am very sad.

Posted in Technical Issues

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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