Disconnected after game win
Won my 4th Draft game, but got the following error: "we cannot comply to you request". FUT got closed and system returns to main menu. This means a 3-0 loss and a 3 in a row, instead of a 4 in a row. Using a wired connection, I expect compensation for this!
Never lost a game, but the image shows 1 loss, where it should be a win!
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JW24782 replied to Disconnected after game win
All connections were good as I still could enter FUT. The game itself was malfunctioning. Why would I lie about this. Payment of 24.99 per 3 months is nothing compared to the rest of my expenses. But, in case I return somerhing which is damaged in a shop and this is the respinsibility of the manufacturer or shop, I get some kind of compensation.
The same as the Companion app. Internal server is pretty much evidence that people's connection is good but EA's isn't.
This is what I wanted to share and expect a giant service provider as EA to take things serious and not hide behind people's connection or other irrelevant causes.
Thanks for reading this and hopefully, in future case, the "please check your own connectivity" is not brought up so easily.
Kind regards,
Joost Weijers
8:00 am, April 30, 2020 Technical Issues
AvengerRanger replied to Disconnected after game win
Hey @JW24782 ,
I will recommend you to perfome some steps to check and fix your connection. I am afraid that compensation, in this case, unreal
10:00 pm, April 29, 2020 Technical Issues
