Promotions packs missing in FUT20
Hello,
I recently redeemed my code in fut 20.
As it is advertised, I should receive up to 12 packs one every week. For the first 2 weeks, I received them but for the past 2 weeks I haven’t received anything.
Please can you send them to me ASAP.
Thank you.
Posted in Technical Issues
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https://answers.ea.com//t5/user/viewprofilepage/user-id/29845514
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https://answers.ea.com//t5/Technical-Issues/Promotions-packs-missing-in-FUT20/td-p/8641040
EA_Cade replied to Promotions packs missing in FUT20
Hi @rajoun99,
Sorry to be the bearer of bad news, that code had to be redeemed by a specific time to receive all of the content. https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers
6:00 pm, January 14, 2020 Technical Issues
EA_Aljo replied to Promotions packs missing in FUT20
Hi there, @rajoun99.
Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They'll look into this for you. Thanks!
4:30 pm, January 14, 2020 Technical Issues