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Promotions packs missing in FUT20

Hello,

I recently redeemed my code in fut 20.

As it is advertised, I should receive up to 12 packs one every week. For the first 2 weeks, I received them but for the past 2 weeks I haven’t received anything.

Please can you send them to me ASAP.

Thank you.

Posted in Technical Issues

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Lz4d6

EA_Cade replied to Promotions packs missing in FUT20

Hi @rajoun99,

Sorry to be the bearer of bad news, that code had to be redeemed by a specific time to receive all of the content. https://www.ea.com/en-gb/games/fifa/fifa-20/fifa-20-game-and-offer-disclaimers

-EA_Cade

6:00 pm, January 14, 2020 Technical Issues

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CPVT8

EA_Aljo replied to Promotions packs missing in FUT20

Hi there, @rajoun99.

 

Try either contacting @EAHelp through Twitter or open a case with a live support advisor here: http://bit.ly/EA_Contact_Us. They'll look into this for you. Thanks!

4:30 pm, January 14, 2020 Technical Issues

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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