Unrecognised email account
So I keep having this come up and I don’t recognise the email so I reckon I’ve been hacked into and don’t know what to do. I’ve set up a new account but can’t link it to my Facebook or anything. What do I need to do here?
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proxos666 replied to Unrecognised email account
This article should help https://help.ea.com/en-us/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
edit - i moved your post to the fifa 20 forum too given your photo attachment
1:30 pm, April 1, 2020 Technical Issues
EA_Cade replied to Unrecognised email account
Hi @woodus_126,
To recover this account I'd like to ask you to do the following for me:
1. Go to http://help.ea.com/account-recovery/web-form
2. Fill in the requested information in the text fields.
3. Make sure the email you provide is one you have access to, we will be communicating with you here.
4. Click the Email Us option after you've filled out the form and an advisor will reach out to you with the next steps.
3:00 pm, April 1, 2020 Technical Issues
