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I didn’t get compensated for the ultimate pack

even tho I opened the pack before all my friends they got compensated by EA and I didn’t. Please help me with this. My xbox gamertag is: xLmystics. Twitter is @XlMystics.

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https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/32180986

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https://answers.ea.com//t5/Technical-Issues/I-didn-t-get-compensated-for-the-ultimate-pack/td-p/9218720

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