Can't connect to ea server after updating PS4 version 7.50
Hi
I play FIFA 20 on PS4. I update the software version of PS4 to version 7.50 and now I can't connect to ea servers. I'm in Beijing. I have tried open DNS too. But still not working.
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naveed007777 replied to Can't connect to ea server after updating PS4 version 7.50
I have tried open DNS, and resetting router, wired connection, WiFi, reboot PS4 but still not working. I downloaded UO trace software but it doesn't run because of China internet maybe. I tried with vpn too but still doesn't work. I can tell you that my ping is around 100 ms as I run a test on some Chinese ping test website. Can you tell me if it's the problem of Chinese internet?
I have another problem. Earlier when I could login to EA and used to play online, it would work on online season but I couldn't play online friendlies. Or if I started it would lost connection around 70-80 minutes of match. Can you tell me what can be problem?
Thanks
4:00 pm, April 16, 2020 Technical Issues
EA_Cade replied to Can't connect to ea server after updating PS4 version 7.50
Hi @naveed007777,
Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
If those steps don't resolve the issue please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem.
2:30 pm, April 16, 2020 Technical Issues
