disconnection in all matches
I can't play a single game and soon the connection drops, I already cleared the cache and the other procedures mentioned on the EA support page, more than anything, the attached uotrace test is attached.
pc
pc platform
Posted in Technical Issues
author_link
https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/7162399
source_url
https://answers.ea.com//t5/Technical-Issues/disconnection-in-all-matches/td-p/9158518
AvengerRanger replied to disconnection in all matches
Hey @dcs3000 ,
Sad to hear it. Maybe you could try these steps:
1) Troubleshooting connection problems: https://help.ea.com/en/help/faq/connection-troubleshooting-basic/
2) If you have ruled out all of the above possible causes of connection problems, I recommend that you follow the following instructions: https://help.ea.com/en-us/help/pc/connection-troubleshooting-advanced-pc/
3) RESULTS UOTRACE - If you see numbers other than 0% or 100% in the % Loss column, it means data is being lost at that point in your connection. If you see it in more than one place, or if the numbers are high, this is probably what’s causing your connection issues. Make a note of the hops where packet loss is happening, and contact your ISP to let them know about it
7:30 pm, June 3, 2020 Technical Issues