Connection issue
Game is loading and can’t connect for almost a 10 days and I’m subscribing in Xbox love and can’t use it . I need help pls
Posted in Technical Issues
author_link
https://answers.ea.com//t5/user/viewprofilepage/user-id/30107768
source_url
https://answers.ea.com//t5/Technical-Issues/Connection-issue/td-p/8725177
jordan1093_cfc replied to Connection issue
I have tried all of these before coming here with my problem. Still not working. According to my console my my connection is "good" and I am connected to the internet. My network speed seems good also. I have had this same problem for a few days now. What else can I do?
5:00 pm, February 7, 2020 Technical Issues
EA_Darko replied to Connection issue
It sounds like you may be having issues with your connection @jordan1093_cfc. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.
Darko
5:00 pm, February 7, 2020 Technical Issues
EA_Aljo replied to Connection issue
Hi there, @0509164436.
I'd like you to power cycle your equipment with the following steps: I'd like you to power cycle your equipment with the following steps: unplug your modem, router and console. After 2 minutes plug in the modem and router. Let them come back online completely. Then plug in your console and start it up. Let me know if that helps or not. Thanks!
6:30 pm, June 19, 2020 Technical Issues
