Incorrect result in weekend league
Hi,
In my last weekend league match (played during 13th April) I was leading 3-0 when my opponent disconnected. The match counted as a loss instead of a win for me. I raised a query in EA Help for which they acknowledged that it was a bug. Kindly look into this issue. I have attached the mail for your reference.
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Sri_balaji1993 replied to Incorrect result in weekend league
Please enlighten me, I've even attached the copy of the mail sent by one of your guys who acknowledged that my win was counted as a loss and I get a very lethargic and condescending reply from the community manager. So what you are saying that is if I'm winning 3-0 and the opponent rage quits, the game returns to fut champs menu and counts as a loss for me is my fault? Please don't try to put the blame on my internet connection as I was not kicked out of EA servers, it's obvious that my opponent used the famous 'no loss glitch' against me and it cost me Gold 1. If you are not going to answer properly to the customer's queries then no use running this so called interactive answers website.
4:00 am, April 15, 2020 Technical Issues
EA_Cade replied to Incorrect result in weekend league
Hi @Sri_balaji1993,
If your game session is interrupted the game will determine based on several factors whether the game is recorded as a win, loss or if it's replayed as if it never happened. This process is entirely automated and we have no sway over its outcome I'm afraid.
9:30 pm, April 14, 2020 Technical Issues
