The last week i got a forum warning and i may get banned (which i would love) for this but hey , there we go.
First of all sorry for my English

Hey , here we are again , another rivals week and as usual i play my last games on Wednesday. i were able to play a few of them just to found out after a win that at 1AM (spain time) the servers went down and i just could not reconnect . I was like 1k points away from the rank 1 div 4 rewards and i said , **** it , tomorrow morning i will get up early so i can play 2-3 matches and get the points i miss.
I do so and the first thing i got when i enter fut is the "leaving match" warning from the last match i mentioned earlier which i expected but i keep going and i play 3 games this morning i was just 100 points away and it was 30 mins away for the rewards calculation deadline so literally anything loose or win would work for me. I play the game and after it the match did not count again and i was left with rank 2 rewards instead rank 1 .

I contacted ea service and a very rude person said that yes , it was ea's fault , and yes the servers where down on the most important part of the week but hey "i will pass this to our development team so they know it" which is the slang for "hey please stop disturbing us and go annoy someone else".

so one more time ea , thank you ,
thank your for making the experience of playing your games a complete pain in the ****,
thank you for the worst contact service of any big company i have ever seen,
thank you for nothing.