Account got hacked. Lost 1.3 million coins.
After so many messages from EA support they do nothing and I don't know what to dodo. Please help .Case number :58459053
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Posted in Technical Issues
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bogy13lp replied to Account got hacked. Lost 1.3 million coins.
Hello there!
I am having the same problem. Sunday I was hacked. I lost all my treatable players(the value of them was more than 3500000 coins), all gold contracts(more than 300) and 150000 coins
I send mesage on My Cases on Monday. i recived a mesage from EA Custumer Experience on Tuesday and I replied back all the info they needed, but since then there is no answer, no other question. nothing.
It is not ok, because on My Cases the say I will get response in maximum 72 hour, but now there are 5 days and nothing was solved.
Hope we all recoved what was stollen from us!
Best regards!
5:30 am, April 17, 2020 Technical Issues
EA_Cade replied to Account got hacked. Lost 1.3 million coins.
Hi @svetlqka13,
You'll need to contact support at http://bit.ly/EA_Contact_Us via Chat or Phone on this one as the advisor advised you to do.
9:30 pm, April 16, 2020 Technical Issues