I'm being disconnected during the division rivals match
Dear EA sports,
Yesterday during a match of divions rivals my ps4 turned off by the tail of a blackout. Since then I have not been able to finish a match of division rivals or squad battles without being disconnected from your servers. How should I solve this problem?
Before you ask, I use a wireless connection and my console is the playstation 4.
I waiting for your reply
Posted in Technical Issues
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https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/31317931
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https://answers.ea.com//t5/Technical-Issues/I-m-being-disconnected-during-the-division-rivals-match/td-p/8986107
borginhos14 replied to I'm being disconnected during the division rivals match
Hello darko,
Before you even refer me to this article and those steps, I had already seen it and done all the steps, but I still can't play the division rivals until the end of the match.
Talking about the UO trace, I didn't understand how I can get it because I play on the playstation 4. If you can solve this question of mine, I will send you the UO trace as soon as possible. Additionally, I don think this is a connecetion problem cause I can play other online games and also the squad battles, but the divion rivals not. Cam it be a prolblem inside my ps4 or with my fifa CD ?
Thank you for your attention,
Borginhos14
7:00 pm, April 19, 2020 Technical Issues
EA_Darko replied to I'm being disconnected during the division rivals match
Hey @borginhos14 I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/
It'll take you a couple of minutes to do them all but please do take the time and do them all.
Let me know how you get on and if you want to share your UO Trace then I'm happy to take a look at how your data is being routed.
Darko
4:00 pm, April 19, 2020 Technical Issues
