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I was in a EA live chat early this morning. And the person said that my pack luck will improve and promised me that. You can see this in the link given down below. I opened many packs today and haven't even got a 83+ rating and I've spent lots of coins. I AM VERY ANGRY and disappointed and want to talk to a senior member about my situation and how they can resolve it. 

Posted in Ultimate Team General Discussion

Post Source by BARKER1991 Show Raw Fields
2h0wM

EA_Cade replied to EA

Hi @17Ferney,

There is no way to increase "pack luck" as it isn't something that exists. You're guaranteed only what the description on the pack dictates.

Reviewing your chat history I'm not able to find where this was promised to you.

-EA_Cade

8:30 pm, January 10, 2020 Technical Issues

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WVIpE

6Khedira6 replied to EA on November 6, 2019 5:10PM

I got my EA P800 tax rebate letter back in October you not got yours yet?

5:30 pm, November 6, 2019 Ultimate Team General Discussion

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Fifa 20
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