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I still haven't received TOTY Ronaldo

Is anyone else having this problem? I'm playing FIFA 20 on my PC and maybe that has something to do with it? I voted for Ronaldo regarding the 12th TOTY and I haven't gotten him yet.

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https://answers.ea.com//t5/Technical-Issues/I-still-haven-t-received-TOTY-Ronaldo/td-p/8639294

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bruno11_sb replied to I still haven't received TOTY Ronaldo

@EA_Cade I meant the real deal, was it not supposed to be upgraded to the toty version yet or?

4:00 pm, January 15, 2020 Technical Issues

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EA_Cade replied to I still haven't received TOTY Ronaldo

Hi @bruno11_sb,

Are you referring to the Loan item? That should have been given to you when you voted.

-EA_Cade

6:00 pm, January 14, 2020 Technical Issues

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Batpapa186 replied to I still haven't received TOTY Ronaldo

@bruno11_sb I think there should be a lucky draw for those who voted for Ronaldo though I voted Hazard.

9:00 am, January 15, 2020 Technical Issues

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