Hi,

Weeks ago I queried with you an issue. I have just purchased Fifa20 and I’m not able to play any online features. Which is my main purpose for buying it. When it tries to login it wants me to verify my account. Although the email address is one I do not recognise so I can not verify. I have setup a case and it’s been ongoing. But all of a sudden EA have gone extremely quiet and despite chasing the issue 5 times personally I’m not getting a response. you have already conformed Who I am, got to the point of sending a verification code to my console which I have provided. But just nothing since then. What’s going on! Take a look

thanks

C