FIFA 20 crashes on PC every 10 mins
FIX this game....
Crashing every 5mins.
Only this game is crashing all the time.
There are more people that are having the issue but till date nothing was done.
I contacted 10 - 15 time nothing solved.
Im not able to play a single game. This happens for the past 3 months.
This is what I have done
Updating Drivers,OS.
Repairing game,Deleting files on App & program data.
I have completely formatted my PC& installed OS.
I coudnt upload the crashdump files.
This is the error while I see the dump file on windbg.
ntstatus 0xc0000005
memory corruption
fifa 20
Already I have reported bugs & issues.But it has been 2months no one replied.
Posted in Technical Issues
author_link
https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/26963217
source_url
https://answers.ea.com//t5/Technical-Issues/FIFA-20-crashes-on-PC-every-10-mins/td-p/8860661
shadwbomber replied to FIFA 20 crashes on PC every 10 mins
This is the crash dump file.
Microsoft (R) Windows Debugger Version 10.0.19528.1000 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\rpras\Documents\FIFA 20\CrashDumps\CrashDump_2020.03.23_00.22.27.629.mdmp]
Comment: 'Frostbite MiniDump. Address: 140359670 (In Windbg type: .ecxr)
[EOF]'
User Mini Dump File: Only registers, stack and portions of memory are available
************* Path validation summary **************
Response Time (ms) Location
Deferred srv*
Symbol search path is: srv*
Executable search path is:
Windows 10 Version 18363 MP (16 procs) Free x64
Product: WinNt, suite: SingleUserTS
18362.1.amd64fre.19h1_release.190318-1202
Machine Name:
Debug session time: Mon Mar 23 00:22:27.000 2020 (UTC + 5:30)
System Uptime: not available
Process Uptime: 0 days 0:45:51.000
................................................................
................................................................
...........
This dump file has an exception of interest stored in it.
The stored exception information can be accessed via .ecxr.
(262c.285c): Access violation - code c0000005 (first/second chance not available)
For analysis of this file, run !analyze -v
ntdll!NtGetContextThread+0x14:
00007ffc`8e0dde54 c3 ret
0:016> !analyze -v
*******************************************************************************
* *
* Exception Analysis *
* *
*******************************************************************************
KEY_VALUES_STRING: 1
Key : AV.Fault
Value: Read
Key : Analysis.CPU.Sec
Value: 172
Key : Analysis.DebugAnalysisProvider.CPP
Value: Create: 8007007e on DESKTOP-4TODI57
Key : Analysis.DebugData
Value: CreateObject
Key : Analysis.DebugModel
Value: CreateObject
Key : Analysis.Elapsed.Sec
Value: 178
Key : Analysis.Memory.CommitPeak.Mb
Value: 8117
Key : Analysis.System
Value: CreateObject
Key : Timeline.Process.Start.DeltaSec
Value: 2751
ADDITIONAL_XML: 1
COMMENT: Frostbite MiniDump. Address: 140359670 (In Windbg type: .ecxr)
[EOF]
CHKIMG_EXTENSION: !chkimg -lo 50 -d !FIFA20
1403595f0-1403596ef 256 bytes - FIFA20!EA::Trace::TraceHelper::GetReportingLocation+144b0
[ 24 66 72 e0 0a d3 42 b3:b1 11 74 2d 0f 0d 09 66 ]
140cd479f-140cd48ec 334 bytes - FIFA20!EA::Trace::TraceHelper::~TraceHelper+7073ef (+0x97b1af)
[ 2d a5 7a 95 5e bb ed 82:b6 c3 48 8b 8c 24 c0 00 ]
140cdc8d3-140cdca27 341 bytes - FIFA20!EA::Trace::TraceHelper::~TraceHelper+70f523 (+0x8134)
[ 4e 53 d9 15 1a e5 bb 5a:4f 66 04 4c 8b 54 24 28 ]
931 errors : !FIFA20 (1403595f0-140cdca27)
CONTEXT: (.ecxr)
rax=0001600f600b6011 rbx=ffff000000000000 rcx=000000003aa18bd0
rdx=0000000000000040 rsi=000000003a4f09c0 rdi=0001000000000000
rip=0000000140359670 rsp=00000000abd4fbb8 rbp=00000000abd4fc81
r8=0000600f600b6011 r9=000000003aa18bd0 r10=0000000000000040
r11=0000ffffffffffff r12=0000000000000000 r13=0000000146dbabd0
r14=0000000000000006 r15=0000000000000000
iopl=0 nv up ei pl nz na po nc
cs=0033 ss=002b ds=002b es=002b fs=0053 gs=002b efl=00010206
FIFA20!EA::Trace::TraceHelper::GetReportingLocation+0x14530:
00000001`40359670 4b8b0c10 mov rcx,qword ptr [r8+r10] ds:0000600f`600b6051=????????????????
Resetting default scope
EXCEPTION_RECORD: (.exr -1)
ExceptionAddress: 0000000140359670 (FIFA20!EA::Trace::TraceHelper::GetReportingLocation+0x0000000000014530)
ExceptionCode: c0000005 (Access violation)
ExceptionFlags: 00000000
NumberParameters: 2
Parameter[0]: 0000000000000000
Parameter[1]: 0000600f600b6051
Attempt to read from address 0000600f600b6051
PROCESS_NAME: FIFA20.exe
READ_ADDRESS: 0000600f600b6051
ERROR_CODE: (NTSTATUS) 0xc0000005 - The instruction at 0x%p referenced memory at 0x%p. The memory could not be %s.
EXCEPTION_CODE_STR: c0000005
EXCEPTION_PARAMETER1: 0000000000000000
EXCEPTION_PARAMETER2: 0000600f600b6051
ADDITIONAL_DEBUG_TEXT: Followup set based on attribute [Is_ChosenCrashFollowupThread] from Frame:[0] on thread:[PSEUDO_THREAD]
STACK_TEXT:
00000000`00000000 00000000`00000000 memory_corruption!FIFA20+0x0
SYMBOL_NAME: memory_corruption!FIFA20
STACK_COMMAND: ** Pseudo Context ** ManagedPseudo ** Value: 204ea0cb3f0 ** ; kb
FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE_c0000005_memory_corruption!FIFA20
IMAGE_NAME: memory_corruption
MODULE_NAME: memory_corruption
OS_VERSION: 10.0.18362.1
BUILDLAB_STR: 19h1_release
OSPLATFORM_TYPE: x64
OSNAME: Windows 10
FAILURE_ID_HASH: {ee0ce1e2-5c15-133d-9e84-7f826986fe71}
Followup: MachineOwner
7:00 pm, March 22, 2020 Technical Issues