paulmaci replied to disconnect

Good evening 

I have a wired connection and I’m with virgin on 200mb broadband. I have never had any issue with this I’m the past. The disconnect is always the same when I’m winning and just after a goal goes in, mainly from a corner or free kick. I was in my last game on Sunday and it was for 14 wins gold 3, I was 4 2 up when connection was lost. The message says disconnect and ea are reviewing, surely if there is a review you can see I didn’t back out and therefore should give me the win .

thanks 

paul

7:00 pm, April 6, 2020 Technical Issues

Gallagher893 replied to disconnect

Hi EA I have been playing fut champions (FIFA 20) and I had 1 game left and I had to win it to be silver 1,to classify for the next fut champions. I won the last match 6-3 but when I was returning to the main menu of fut a banner appeared that said you los the connection to the ea servers. And it want a problem of my conexion. Then I did WiFi test I went back to fut and the match I won didn’t count. If you could put me in silver 1 as I deserve it. I love fifa. Please help me. My account in ps4 is frandeym1408. This happened the 24/05/2020 at 7:30 PM

I won my last match of fut chamoions. I needed to win to classify to the next fut champions, and when I was returning to the lobby it said connection lost to the es servers even though the match had already finished and  i had already won it counted me as a lose and I can’t play fut champions now. Isn’t there any way you give me the points for fut champions. Becausee as I said before I won. Please can you do something?

I only want the points to classify to fut champions. I don’t care about the other rewards.

2:30 am, June 2, 2020 Technical Issues

EA_Aljo replied to disconnect

Hi there, @paulmaci.

I'll try to help find out why you keep disconnecting from matches. First, are you on a wired or wireless connection?

7:00 pm, April 6, 2020 Technical Issues