Monthly EA subscription not working

Hi,

I have a monthly subscription for EA. I activated it on April 10, 2020. I could see on my accound that my subscription ends on May 9,2020.

But I am not able to access FIFA 2020. It says 'Your trial for this game has expired'. I played for 8 hours maximum.

But I have a monthly subscription. This is bizarre.

 

I am using Xbox one

 

Kindly assist me on this.

 

Thanks,

Karthik

Posted in Technical Issues

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Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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