I purchased the Ultimate Edition but did not get the 20 free packs
I bought the game online on my PS4 and selected/paid for the Ultimate Edition that had the most extras including 20 free premium packs. I did not get the packs?
Posted in Technical Issues
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https://answers.ea.com//t5/user/viewprofilepage/user-id/3816100
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https://answers.ea.com//t5/Technical-Issues/I-purchased-the-Ultimate-Edition-but-did-not-get-the-20-free/td-p/8816435
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EA_Aljo replied to I purchased the Ultimate Edition but did not get the 20 free packs
Hi there, @BobChylan.
Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!
4:00 pm, March 9, 2020 Technical Issues
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