thomasnaylor replied to FUT 20 Your account doesn't have a fut club

Product: FIFA 20
Platform:PC
What is your gamertag/PSN ID? SkengNaylor
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Transfer Market
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 18/09/19
What time did you see the bug? (HH:MM AM/PM) 21:00
What is your time zone? GMT (UTC)
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don’t know
What happens when the bug occurs? I cannot get on
What should be happening instead? I should be allowed on

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I tried to get on the web app but it says I don’t have a club for Fifa 20 and need to create one??

10:00 pm, November 14, 2019 Technical Issues

nov3062 replied to FUT 20 Your account doesn't have a fut club

Ive played fut since 2014 only didnt bought last years fifa 19, when I try to login to fifa 20 web app it says no club associated, is this a glitch or do I just have to wait another week?

10:00 pm, November 14, 2019 Technical Issues

notstickysticker replied to FUT 20 Your account doesn't have a fut club

Anyone know how to fix this?

10:00 pm, November 14, 2019 Technical Issues

klappdadda replied to FUT 20 Your account doesn't have a fut club

Hi, 

I'm having trouble getting in to the fut 20 web app. I get a message that I dont have a FUT club set up even though I've been playing the game for years. 

Does anyone know a solution? 

Cheers

Screenshot_20190919-091712.png

10:00 pm, November 14, 2019 Technical Issues

almogpet replied to FUT 20 Your account doesn't have a fut club

@notstickysticker they will give us a otw pack soon??

10:00 pm, November 14, 2019 Technical Issues

RamsesBone replied to FUT 20 Your account doesn't have a fut club

Just got told that i dont have access to the Web App because Im an origin access customer... that seems pretty ridiculous right?

Thanks EA. best 90 bucks i've spent.

10:00 pm, November 14, 2019 Technical Issues

Lucyboy replied to FUT 20 Your account doesn't have a fut club

If i bought FIFA 18 and skipped FIFA 19 this means that i can't have access to the FIFA 20 web app? Because it says i do not have a FUT club associated with the account.

10:00 pm, November 14, 2019 Technical Issues

EA_Andy replied to FUT 20 Your account doesn't have a fut club

Hey all,

We're looking into this.

I'd first check you're definitely using the correct EA Account login in details. Sometimes these can be different to the email/password you use for your PSN ID / Gamertag.

I'd also try the workaround above by @Dr-Guinness - this involves going into FIFA 19, getting the message about your FIFA 20 rewards then going back to the web app.

If you try both of these things and are still getting the error we are looking for HAR logs in order to help us investigate further. Instructions on how to get these are below:

1. Press F12 to open Developer Tools windows, and then click the Network tab
2. Press Clear to clean up network log
3. Click to select the Preserve Log check box
4. Reproduce the issue
5. After reproducing the issue, press Ctrl+A to select all entries in the log
6. Right-click (in Windows) or Ctrl+click (on Mac) within the network table; a context menu appears
7. Select Save as HAR with Content
8. Specify where to save the log and click Save

You should be able to paste the results here - https://pastebin.com/ 

Once you've done that just send me a DM with the link.

Cheers,

- Andy -

10:00 pm, November 14, 2019 Technical Issues

Dr-Guinness replied to FUT 20 Your account doesn't have a fut club

Hey,

I also had this problem and didnt manage to solve this until this morning due to being on nightshift.

I logged onto my ps4 and loaded up fifa 19 fifa ultimate team and it came up with a pop up in the load screen saying what I received for fifa 20 and I should go to the web app.

After doing that I can now use the web app for fifa 20 fut.

Hope this helps

10:00 pm, November 14, 2019 Technical Issues