Invalid account?
When I try to play FIFA 20 online the following message appears:
"This account is invalid. Please visit help.EA.com for more information."
Can anyone please shed any light on what I can do to resolve this? Much appreciated.
Posted in Technical Issues
author_link
https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/14002798
source_url
https://answers.ea.com//t5/Technical-Issues/Invalid-account/td-p/9011272
XtremePlayer4 replied to Invalid account?
I'm in the same boat. I'm about fed up with half the stuff that happen with ea. I have no problems with any other game but fifa 20 always seems to be messing up one way or another. My current problem is my account is invalid, I'm sorry was the £50 I paid not enough. I pre ordered the game and 1. Didn't receive any otw pack 2. Received non of the packs promised. I primarily want to get my account 'validated' but some form of compensation for my missing content wouldn't be terrible.
11:00 pm, April 24, 2020 Technical Issues
EA_Barry replied to Invalid account?
Check that your email address is correct using this info:
https://help.ea.com/en-us/help/account/find-your-ea-account-email-address-using-your-game/
If you need to change your email or reset your password (you should try resetting your password), check this link:
https://help.ea.com/en-us/help/account/if-you-forgot-your-ea-account-id-or-password
If you no longer have access to your email address, we can try to recover your account.
Fill out our webform, and we’ll get back to you as soon as we can with more information.
Webform: https://help.ea.com/account-recovery/web-form
Related Help article: https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/
Thanks.
9:30 am, April 27, 2020 Technical Issues