Coins
Good afternoon, I have been asking for a missing 140 000 coins after I sold Carlos Vela without getting any coins. Please investigate the system in order to give it back my earned 140 000 coins back in my profile. I am disappointed of the lost and the door closed at EA to help me out. So far, all have been sending me to the EA help only. No action was done for the last 3 days ( + 50hrs).
Thank you to look into it.
Solved! Go to Solution.
Posted in Technical Issues
author_link
https://answers.ea.com//t5/user/viewprofilepage/user-id/29154031
source_url
https://answers.ea.com//t5/Technical-Issues/Coins/td-p/8486043
MadRedPirahna replied to Coins
Hello,
Unfortunately, we can not do anything about it here on the forum.
The first thing I'd advise is closing/re-opening FUT a couple of times, as this can help to re-sync your team with the servers.
Otherwise conatcting EA Adviser through the contacts site here is the only option. They will be able to look into your issue and provide you with assistance. I think livechat with an Advisor will be the best option for you.
Thank You
9:00 pm, June 10, 2020 Technical Issues
EA_Darko replied to Coins
Hey @olikucharski having a friend send you coins is a breach of the FIFA 20 Terms that you agreed to when first launching the game.
To appeal your sanction you will need to speak to our Terms of Service team.
The process to contact our ToS team can be found here: https://help.ea.com/en-us/help/account/information-about-banned-or-suspended-accounts/
- Click Contact us at the top of any page on EA Help.
- Select the game that your account was banned or suspended from. If it’s on your whole EA Account, choose Origin.
- Choose your platform.
- Select Manage my account, then Banned or suspended account.
- Fill out any other details below.
- For example, if you picked Origin, it might ask you if you are accessing the game through an Origin Access membership.
- Click Select contact option.
- Sign in to your account that has the ban or suspension, if you aren’t already.
Darko
4:00 pm, April 27, 2020 Technical Issues
EA_Aljo replied to Coins
Hi there, @Matty_Reed19.
Try contacting @EAHelp through Twitter or open a case with a live support advisor here: https://help.ea.com/en/contact-us/new/. They'll look into this for you. Thanks!
4:00 pm, March 10, 2020 Technical Issues
