I can't log into my EA account that's linked with my xbox account on FIFA.
Hello,
Recently I bought FIFA 20 and I also played FIFA 16 and also possibly FIFA 15. The EA account I used for FIFA 16 and/or 15 has a old e-mail that I do not use anymore and I can not access that e-mail anymore, that old account is linked to my xbox account that I do still use.
Now when I try to log in in FIFA 20 I get a log in screen and it says that I already have a EA-account with my old e-mail. The log in screen also has a option to send a e-mail to reset my password, but since I can't access the e-mail that's not possible. I will send a picture with the log in screen I get when I start up the game.
I already contacted EA help and they said and I quote "Still need help? You can reach us on help.ea.com."
This obviously didn't help me at all, so my question is what should I do?
Posted in
MaqicMike replied to I can't log into my EA account that's linked with my xbox account on FIFA.
hi did you get this sorted? having the same problem on my playstation
6:30 pm, April 5, 2020 Technical Issues
EA_Cade replied to I can't log into my EA account that's linked with my xbox account on FIFA.
Hi @Lexyre,
To recover this account I'd like to ask you to do the following for me:
1. Go to http://help.ea.com/account-recovery/web-form
2. Fill in the requested information in the text fields.
3. Make sure the email you provide is one you have access to, we will be communicating with you here.
4. Click the Email Us option after you've filled out the form and an advisor will reach out to you with the next steps.
10:00 pm, April 1, 2020 Technical Issues
