Email unknow to log on EA, isn't mine.
I just bought the game, when I was trying connect to EA services to play online, it appear a email that isn't mine for send me the code, i saw a tutorial of how to fix it but the help system is closed for coronavirus.
What can I do to fix the email, I never saw it before and i could log to EA in ps4
(( Sorry for my bad English, i come from the spanish community where i started this same post but any solution has become there ))
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EA_Barry replied to Email unknow to log on EA, isn't mine.
If you no longer have access to your email address, we can try to recover your account.
Fill out our webform, and we’ll get back to you as soon as we can with more information.
https://help.ea.com/en-us/help/account/im-locked-out-of-my-ea-account/
10:30 am, June 5, 2020 Technical Issues
ClauD10SG replied to Email unknow to log on EA, isn't mine.
@EA_Barry I tried contact you but, the bottom "Request live chat" is not avaible, i am looking the UTC horary and should be avaible at this time
5:30 pm, June 5, 2020 Technical Issues
AivenMarine replied to Email unknow to log on EA, isn't mine.
Same issue. I just bought FIFA 20 but can't play it because my account is associated with a random email address I have never had, I've contact four EA advisers none of which resolved my issue and gave up helping me, how do I claim a full refund, this is ridiculous. I followed all the steps. I am exhausted. I have seen using google that lots of people have had the same issue on this forum. EA are associating these random email addresses with PS4 accounts not Sony. EA will just lock this thread like all the other threads.
9:30 pm, June 5, 2020 Technical Issues
