Earlier today I bought a OTW Griezmann and as soon as I pressed ‘buy now’ the game crashed. When I logged back in it  took a little time for a player to even come up even though it had already taken my money but when it did Griezmann’s LM card was there instead of the OTW. I’m frustrated because I bought the OTW for a good price but a much higher price for the LM. And it was not unintentional as I have made this mistake before so I made sure it was it was the right card. What can I do because if I don’t get the card or money back I will never financially recover from this. Help?