Not my log in email
Hi,
I just bought FIFA20 on PS4 (I last had FIFA 18 and 16). When I try to go online with the game it asks me to log in with my EA account. The email address it’s pre-entered is not one I recognise. I am not able to change it to my actual EA login email.
i have contacted EA on this and they just sent me an account recovery form - I don’t need to recover an account I just need to remove the login details from my PS4. Can anyone help?
Posted in
MBEmbles replied to Not my log in email
I don’t need to recover the account. I don’t require access to it. I don’t have any details about it, like games purchased or date of birth etc. I just want to be able to log into Fifa using MY ea account.
4:30 pm, April 8, 2020 Technical Issues
EA_Cade replied to Not my log in email
Hi @MBEmbles,
To recover this account I'd like to ask you to do the following for me:
1. Go to http://help.ea.com/account-recovery/web-form
2. Fill in the requested information in the text fields.
3. Make sure the email you provide is one you have access to, we will be communicating with you here.
4. Click the Email Us option after you've filled out the form and an advisor will reach out to you with the next steps.
4:00 pm, April 8, 2020 Technical Issues
