HERE'S A VIDEO OF IT HAPPENING: https://www.youtube.com/watch?v=5es6nGDOd_I&feature=youtu.be

I've heard several people have this issue as well when opening packs. It's about time it's fixed. I had the same issue last year, then it worked with opening the game in windowed mode.

I've repaired the game 5 times, I've re-installed it, I've updated my drivers, I've sent dxdiag, msinfo and UO Trace files to the support, but nothing helped. I got a list of 10 things I should try from one of the EA Support people, nothing helped. It's been like this for 2-3 days. 

I saw in Nepenthez' chat that others have this problem too while opening bronze packs, so it shouldn't be my hardware or software. THIS IS ON PC.

WATCH THE VIDEO. I can make the whole process from my desktop to the game crash in under 3 min every time easily. I recorded the whole process so here's some time stamps:

00:00 - 00:35 First I open the game and waiting for it to launch. Also checking if windowed mode is still enabled.
00:53 - I enter full screen mode by pressing alt+enter.

1:10 - I start opening packs. I open my first bronze pack and everything is fine. It usually takes a few packs before it crashes.

1:25 - I open the second pack. Everything is still fine.

1:40 - Third pack.

1:53 and onwards. I OPEN THE FOURTH PACK AND THE GAME CRASHES. I get the white'ish background for a few seconds before the game is just back at my desktop. I can re-create this process 100% of the time. BECAUSE IT ALWAYS HAPPENS.

Here's a Youtube link as well if the file upload isn't showing properly: https://www.youtube.com/watch?v=5es6nGDOd_I&feature=youtu.be

Devs, PLEASE FIX.