Still waiting for response
Hi, my account got hacked last weekend, the supporter said that you’ll email me when I’ll get my coins back, it’s been 8 days now, still nothing, can I know if I have to wait like 2 weeks more or few days more because I can’t play the game at all because there is no coins on my account to buy the players. 
.
Posted in Technical Issues
author_link
https://answers.ea.com/https://answers.ea.com/t5/user/viewprofilepage/user-id/9395902
source_url
https://answers.ea.com//t5/Technical-Issues/Still-waiting-for-response/td-p/8855449
animekid2005pl replied to Still waiting for response
I already spoke to them, I just want to know if I have to wait like 3 weeks or few days for it, I don’t want to speak to support again cause it says that I’d put at the end of the queue, I want to play the game finally, not in a month
1:00 pm, March 21, 2020 Technical Issues
IndigoJack16 replied to Still waiting for response
Hi,
Answers HQ isn’t the right place to talk about security issues. You can only get your coins back by contacting EA Help and describing your issue there. In Answers HQ, neither me, nor any Community Manager can do anything about security issues.
Hi,
If you think your account is hacked please go to the link below:
https://help.ea.com/en-uk/help/account/i-think-somebody-hacked-my-origin-account-what-can-i-do-now/
If your account is still compromised or you cannot enter to your account:
- Head to https://help.ea.com/en/contact-us/
- Select Origin as the product
- Select your platform
- Select “Manage my account” as the topic
- Select “Hacked account” as the issue.
- Select one of the options to talk with EA
12:30 pm, March 21, 2020 Technical Issues
