Product: FIFA 20
Platform: PC
What is your Gamertag/PSN ID? CoreyIE
Which mode has this happened in? FIFA Ultimate Team
Which part of the mode? Objectives
Can you tell us the date (MM/DD/YYYY) that you saw the bug? 18/01/20
What time did you see the bug? (HH:MM AM/PM) 9:00 PM
What is your time zone? GMT
How often does the bug occur? 100%
Steps: How can we find the bug? Club showing as EST. Sept 2018. Should be 2011
What happens when the bug occurs? I didn't receive my loyalty rewards. But actually I should get the maximum loyalty reward because I'm playing FUT for more than 9 years

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For reference I have played over 100 games on FIFA 19 and the customer service rep said my account is in good standing and this is a bug that has been brought forward by many others on chat and should be fixed fairly soon and asked me to file a bug report for the same. I hope this issue is taken care of and we can get our loyalty packs and Club Est. dates back.

Screenshot attached