PC crash when viewing pack catalog

I recently downloaded FIFA 20 on PC. In Ultimate Team I am trying to redeem a Twitch Pack and a few other promotional/welcome packs I have. When I click to view the store packs, no packs load and my game stalls. One time with the music still playing, the other the music paused. Both times I let it sit for while, but still was stuck.

 

Any ideas on what I should do? Thanks.

Posted in Technical Issues

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Fifa 20
Enjoy more control over the Decisive Moments that determine the outcome of every match in FIFA 20. FIFA 20 is an upcoming football simulation video game published by Electronic Arts as part of the FIFA series. It is the 27th installment in the FIFA series, and is set to be released on 27 September 2019 for Microsoft Windows, PlayStation 4, Xbox One, and Nintendo Switch.
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