olorcain1 replied to Issue: Unable to connect to Ultimate Team in FIFA20.

First appearance of the issue was after yesterday's outage. 

I have not been able to connect through matchmaking in any FIFA 20 game mode. I have tried numerous modes in FUT (Long Range, Survival, Rivals) and outside of FUT such as online Seasons. I have tried both with Approximate Location Matchmaking from the Customize>Online Settings>Matchmaking Options set to both No and Yes. I can still access FUT, I can still access the transfer market, complete SBCs, and open packs, and play offline game modes. 

In previous discussions on this topic suggested fixes included blocking alternate online personas (https://answers.ea.com/t5/Technical-Issues/No-opponents-found-fifa-20/m-p/8226570/highlight/true#M73...) or that this problem had been fixed by previous patches back in September/October. I do not have any alternate personas to my knowledge and I can confirm this issue has reappeared for me in the last 24 hours. 

Other threads have suggested the following information to assist in your investigation:

- Platform: PS4

- PSN ID: olorcain

- Timestamp of when you tried to match make but it didn't find opponents: Multiple attempts between 10pm and 11pm EST on 01/29/2020 and again multiple attempts between 9am and 10am EST on 01/30/2020 as well as attempts between 12-2pm on 01/30. Most recent attempt was initiated at approximately 2:43pm EST on 01/30/2019 and eventually timed out at 2:44pm.

I am completely locked out of online play, please help.

8:30 pm, January 30, 2020 Technical Issues

gustagol95fc replied to Issue: Unable to connect to Ultimate Team in FIFA20.

the error is the same here too

12:00 am, January 31, 2020 Technical Issues

alekseey2000 replied to Issue: Unable to connect to Ultimate Team in FIFA20.

Tried literally everything , the error keeps popping up. 

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9:00 pm, January 30, 2020 Technical Issues

Gustagol95FC replied to Issue: Unable to connect to Ultimate Team in FIFA20.

the error is the same here too

8:30 pm, January 30, 2020 Technical Issues

EA_Cade replied to Issue: Unable to connect to Ultimate Team in FIFA20.

Hey all,

Not showing any issues at the moment on our side. I would suggest taking a look at our Connection troubleshooting steps which you can find here: https://help.ea.com/en-us/help/faq/connection-troubleshooting-basic/

If those steps don't resolve the issue please run the UO trace in these steps http://bit.ly/EA_UOTrace under "Test Your Connection" and post the results so we can determine the cause of the connection problem.

8:30 pm, January 30, 2020 Technical Issues