Charged for pack pack without opening
I have paid for a rare players pack costing 2000 points, I got charged, than loading took a minute, just to receive a window store xant be loaded ... I lost 4000 points! What should I do?
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MadRedPirahna replied to Charged for pack pack without opening
Hello.
You need to report this bug to support.
To do that follow this steps:
https://help.ea.com/pl-pl/help/faq/contact-ea-help/
- Click Contact Us.
- You can also click Contact Us at the top of any page on EA Help or at the bottom of this article.
- Pick the game you need help with, or Origin if you need help with your account.
- Pick the platform that you play on.
- Choose the Topic you need help with.
- Select your Issue.
- Click Select contact option.
- If you’re not already signed in to your EA Account, you can sign in here.
You’ll see a page with our recommended support options. Pick the one that works for you best and we’ll be ready to help.
*Depending on your location or network policies, telephone charges may apply. You may be charged when calling from a mobile phone. This number may not be accessible from some mobile network providers. For more information, contact your network provider.
If it helped you pls hit XP 
1:30 pm, December 26, 2019 Technical Issues
